Praca dla osób znających j.chiński


Firma Hemmersbach


We are specialized in cross-border infrastructural services for the information technology (IT) industry. With over 1,950 permanent employees in 29 subsidiaries we offer our services worldwide in more than 190 countries.

For Hemmersbach Poland located in Bielany Wrocławskie (Wrocław, Poland) we are seeking Chinese speaking (Cantonese & Mandarin) L2 Service desk Technicians to join our team. Applicants should be prepared to be part of a 24/7 team responsible for infrastructure, applications, software and hardware.   


Service desk agent with Chinese

(Cantonese & Mandarin)   



Our requirements:

  • Chinese (Cantonese & Mandarin) language level C1,
  • English language B2 level,
  • Previous experience with L2 remote support including: troubleshooting, diagnosis, resolution, software deployment,
  • Excellent customer and communication skills,
  • Readiness to work on shifts (24/7),
  • Readiness to work on a daily routine as well as quickly adjusting to incoming tasks.

Would be an asset:

  • Technical competencies in the print service area.

Your main responsibilities:

  • Provide remote L2 Global support 24/7 to end users,
  • Troubleshooting and relating resolution procedures to non-technical end- users,
  • Knowledge base maintenance,
  • Print Queue Management,
  • Deployment of firmware and SafeCom software,
  • SafeCom account maintenance,
  • Driver Software Distribution,
  • Early Warning Health Checks,
  • Toner queries,
  • Engineer liaison,
  • Parts ordering,
  • Maintenance of fleet asset inventory,
  • Advanced diagnostics, transfer to L3.

We offer:

  • Attractive salary and contract of employment,
  • Work in international, flexible and opened IT company,
  • Permanent support in daily tasks,
  • Wide range of trainings preparing for the position,
  • Interesting international projects,
  • Welcoming and friendly work environment,
  • Multisport and LUX-MED package.
  • Would you like to join our team? Please send your CV in English:

    Please add a statement: „Wyrażam zgodę na przetwarzanie moich danych osobowych  dla potrzeb rekrutacyjnych Hemmersbach GmbH & Co. KG (zgodnie z Ust. z dn. 29.08.1997r. o Ochronie Danych Osobowych, Dz. U. nr 133 poz.883).”

    We kindly inform you that we will contact only with the chosen candidates.

Uniwersytet Wrocławski Xiamen University Hanban Institute


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